Your satisfaction is important to us when you shop at www.remspring.com. Merchandise can be returned for a defective exchange as long as a return request is submitted within 14 days from the date you receive your merchandise. Merchandise can also be returned for a as long as a return request to email….. is submitted within 14 days from the date you receive it. A fee may apply for refunds.

We test our products before we begin offering them for sale. We also inspect each piece of merchandise before we ship any orders. If you are unable to use the product, please contact info@remspring.com as we will be happy to assist you. R.E.M SPRING™, Inc. is not responsible for any damages that occur to devices or accessories during or after use.

Please notice that the return address may be different for different countries.